Our company is geared towards providing ease of access to truck drivers through means of our website and mobile app. One of our main goals is to provide affordable transport prices. Another is to empower our drivers to independently manage their driving schedules. The app is geared towards a bidding system, which our drivers tender their price as close to, less or exactly to the customer’s budget. We allow drivers to work at any time of their day as we are aware drivers may have busy schedules outside of work. Customers can take advantage of this by selecting the most appropriate driver that suits their budget, time schedule and truck size, as tenders goes to multiple drivers at once as soon as the customer books an appointment.
All our drivers are recorded and validated by the company through the sign-up process. We require all our drivers to submit all requirements to ad-here to the road/ traffic policies, laws and standards. We also require from each driver a certificate of character. We do this to ensure or drivers maintain the standards set by the company and customers can feel confident in their drivers assigned. Our app is also designed with a cancel feature where drivers can cancel and report an incident should it occur. Examples of these incidents are: 1. customer location is not safe to pick up. 2. Customer packages does not match the information sent on the service order. 3. Driver feels threaten by customer. ,just to name a few
As we grow to enhance our customers experience in all areas. We emphasise on keeping the customers appointment times and dates. Our mobile app tracks each transaction from the customers requests to the completion of the process. The app also equip the driver with the customers location, items to pick up and any pertinent information needed to allow the driver easy pick-ups and deliveries. The customer also has a feature on their app that allows tracking of the drivers progress and push notifications of the entire process to their phone.
We take pride in being accurate in our transactions. To make this process effortless we utilize our database to keep records of each process placed in the app and website. The details assigned to each delivery consist of, packages images, length, width, height and weight of the packages, identification numbers or names just to name a few. This information is shared between the customer and driver and recorded for proper invoices to be sent out immediately after the delivery is made, via the app and email.