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If you forgot an item in the car, don't worry: your driver will bring it to the Pickmeup office. Get in touch with customer service via the number shown on the website or, VIA the app in the help section. We will then arrange to return your property as soon as possible. if you notice immediately after your vehicle has departed, call or text your driver directly on the number specified in your journey notifications.
Under review
Pickmeup never stops looking for ways to improve- and your feedback plays a valuable part in this. Please always rate your driver and should something go wrong, also write a review to let us know about it. We will do our best to remedy the situation.
At no circumstance Pickmeup will allow drivers to use unapproved vehicles. all our drivers go through a screening process which enrolls them to become a driver in the app only with registered vehicles. If you see a driver using a vehicle that number plate and description not matching that of the one on the app, do not enter the ride. customers have the right to cancel rides before a ride begins. We also encourage customers to report such behavior immediately to customer support at Pickmeup, VIA the app or website.
If you would like to create a unique report, feel free to contact us via email at customercare@pickmeuptransport.net
We at Pickmeup transport take your safety very seriously. All our drivers go through a screening process which enrolls them to become a driver in the app only with registered unique profiles. If you see a driver using a vehicle number plate and description is not matching that of the one on the app or the driver does not match the description of the app, do not enter the ride. customers have the right to cancel rides before a ride begins. We also encourage customers to report such behavior immediately to customer support at Pickmeup, VIA the app or website.

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